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This Agreement is an official and public offer of the Seller, aimed at concluding a contract of sale of goods presented on the website www.seduce.com.ua.
In accordance with Article 633 of the Civil Code of Ukraine, this Agreement is public, and its terms are the same for all Buyers, regardless of their legal status (individual, legal entity or individual entrepreneur). No Buyer has any advantages or exceptions when accepting the terms of this Agreement.
By concluding this Agreement, the Buyer confirms full and unconditional acceptance of all its terms, including the procedure for placing an order, terms of payment, delivery, return of goods, as well as liability for an unscrupulous order.
The Agreement is considered concluded at the moment the Buyer performs one of the following actions:
- clicking the "Place an order" button in the "Cart" section on the website;
- clicking the "Buy in 1 click" button;
- creating an order via messengers using the contact numbers specified on the website.
1. Definition of terms
1.1. Public offer (hereinafter referred to as the “Offer”) is an official public offer of the Seller, addressed to an unlimited number of persons, to conclude a contract of sale of the Goods with the Seller remotely (hereinafter referred to as the “Agreement”) on the terms specified in this Offer.
1.2. Goods are the subject of a contract of sale presented on the website of the Online Store, which was selected by the Buyer, placed in the basket or already purchased by the Buyer from the Seller remotely.
1.3. Online Store is the Seller’s website, located at www.seduce.com.ua, which serves as a platform for the Buyer to familiarize themselves with the range of Goods, the terms of their purchase and placing orders at retail or wholesale via the Internet.
1.4. Buyer - a capable individual who has reached the age of 18, a legal entity or an individual entrepreneur who receives information about the Goods, places an order on the Online Store website and/or purchases the Goods remotely.
1.5. Seller - an individual entrepreneur or organization, regardless of its organizational and legal form, which sells the Goods presented on the Online Store website.
2. Subject of the Agreement
2.1. The Seller undertakes to transfer the ownership of the Goods selected on the website www.seduce.com.ua to the Buyer, and the Buyer, in turn, undertakes to accept this Goods and make timely payment for it in accordance with the terms set out in this Agreement.
2.2. The moment of conclusion of the Agreement (acceptance of the offer) is considered the date when the Buyer filled out the order form on the website of the online store www.seduce.com.ua and received confirmation of this order from the Seller in electronic form. This confirms the full and unconditional acceptance of the terms of this Agreement by the Buyer.
3. Ordering
3.1. The Buyer has the right to place an order on the website of the online store www.seduce.com.ua through the “Cart” functionality, or to place an order by contacting the e-mail or phone number specified in the “Contacts” section of the website.
3.2. The Seller reserves the right to refuse to process or transfer the order if the information provided by the Buyer during the order is incomplete or raises reasonable doubts about its reliability.
3.3. When placing an order, the Buyer undertakes to provide the mandatory information necessary for processing and fulfilling the order:
3.3.1. Last name and first name of the Buyer;
3.3.2. Delivery address of the Goods (if delivery is carried out by a courier or delivery service);
3.3.3. Contact phone number;
3.3.4. Identification code (for legal entities or individual entrepreneurs).
3.4. All characteristics of the order, including the name, quantity, article number and price of the selected Product, are displayed in the Buyer's basket on the Online Store website.
3.5. If necessary, one of the Parties has the right to request additional information from the other. If the Buyer does not provide the requested information, the Seller is not responsible for the quality of the provision of services or the execution of the order.
3.6. If the order is placed through the Seller's operator (in accordance with clause 3.1), the Buyer undertakes to provide the same information as specified in clauses 3.3 and 3.4 of this Offer.
3.7. Acceptance of the terms of the Offer is carried out by entering the relevant data into the registration form on the website or when placing an order through the operator. All Buyer data is entered into the Seller's database.
3.8. The buyer is fully responsible for the accuracy of the information provided when placing an order.
3.9. By confirming the order (concluding the Agreement), the Buyer certifies that:
a) he is fully familiar with and agrees with the terms of this Offer;
b) he consents to the collection, processing and transfer of his personal data. This consent is valid throughout the entire term of the Agreement, as well as after its termination without any time limit. The Buyer is informed of his rights as defined by the Law of Ukraine "On Personal Data Protection", of the purpose of data collection and processing, and that his data may be transferred to third parties for the purpose of proper fulfillment of the terms of this Agreement. The extent of the Buyer's rights as a subject of personal data is known and understood by him.
4. Price and Delivery of Goods
4.1. Prices for Goods and services are set by the Seller independently and indicated on the website of the Online Store. All prices are indicated in hryvnias excluding VAT.
4.2. The Seller has the right to change prices for Goods and services unilaterally depending on market conditions. In this case, the price of the Goods, which has already been paid in full by the Buyer, cannot be changed unilaterally by the Seller.
4.3. Delivery of the Goods is carried out in accordance with the methods specified in the “Delivery” section on the website of the Online Store.
4.4. The cost of the Goods specified on the website of the Online Store does not include the costs of its delivery. The Buyer pays the cost of delivery independently in accordance with the current tariffs of the selected delivery service (carrier).
4.5. If delivery is carried out to the Buyer’s address, its cost is also not included in the specified price of the Goods on the website.
4.6. At the request of the Buyer, the Seller may provide an approximate cost of delivery to the Buyer's address. Such a request may be made by e-mail or when placing an order through the Online Store operator.
4.7. The Buyer's obligations to pay for the Goods are considered fulfilled from the moment the funds are received on the Seller's account.
4.8. Payment for the Goods is made in accordance with the methods specified in the "Payment" section on the Online Store website.
4.9. Upon receipt of the Goods, the Buyer is obliged to check the conformity of the Goods in terms of quantity, name, completeness and expiration date.
4.10. The signature of the Buyer or his representative on the goods receipt, order or transport invoice confirms the absence of claims regarding the quantity, quality, appearance and completeness of the Goods at the time of its acceptance.
4.11. The ownership of the Goods and the risk of accidental loss or damage shall pass to the Buyer from the moment of its receipt at the place of delivery or from the moment of transfer of the Goods to the delivery service chosen by the Buyer.
4.12. In the case of delivery with cash on delivery (cash on delivery), the Goods shall be stored in the warehouse of the delivery service for 7 calendar days from the date of arrival at the delivery point. After the expiration of this period and in the event of non-receipt of the Goods by the Buyer, the Seller shall have the right to return the Goods unilaterally.
4.13. The schedule of execution and delivery of orders is published in the "Delivery" section on the website of the Online Store.
5. Rights and obligations of the Parties
5.1. The Seller is obliged to:
5.1.1. Transfer the Goods to the Buyer in accordance with the terms of this Agreement and the placed order.
5.1.2. Ensure the confidentiality of the Buyer's personal information and not transfer it to third parties, except for cases provided for by the current legislation of Ukraine or necessary for the fulfillment of the Buyer's order.
5.2. The Seller has the right to:
5.2.1. Make changes to the terms of this Agreement, as well as change the prices for the Goods and services unilaterally by publishing such changes on the website of the Online Store. All changes come into force from the moment of their publication, unless otherwise provided separately.
5.3. The Buyer undertakes to:
5.3.1. Before concluding this Agreement, familiarize yourself with its terms, as well as the prices for the Goods specified on the website of the Online Store.
5.3.2. Provide reliable personal data necessary for the Seller to properly fulfill its obligations, in particular for the identification of the Buyer and delivery of the Goods.
5.3.3. Ensure timely receipt of the ordered Goods by the delivery service (carrier) within 7 calendar days from the moment of arrival of the Goods at the delivery location specified by the Buyer.
6. Return of Product
6.1. The Buyer agrees to the terms of exchange and return of Goods, which are published on the website of the Online Store at the link: https://seduce.com.ua/returns-and-exchanges. Familiarization with these terms and their acceptance are confirmed from the moment of placing the order.
6.2. In accordance with the provisions of Art. 9 of the Law of Ukraine "On Protection of Consumer Rights", Goods of proper quality that belong to the category of intimate goods, in particular: underwear, intimate cosmetics, lubricants, gels, greases, medical products, sex toys and other personal hygiene products, are not subject to return or exchange.
6.3. Return of Goods is possible only in the event of a manufacturing defect or non-compliance with the order, which must be confirmed by the carrier's act or photo/video recording of the moment of unpacking the parcel.
6.4. In case of detection of a defect or error, the Buyer is obliged to contact the Seller within 1 (one) calendar day from the moment of receipt of the goods, providing supporting materials.
6.5. Return or exchange is possible only if the goods have not been used, their presentation, packaging, seals (if any) and all accompanying documents have been preserved.
7. Liability
7.1. The Seller is not liable for any losses or damage caused to the Buyer or third parties as a result of improper installation, use or storage of the Goods purchased from the Seller.
7.2. The Seller is not liable for delays or errors in the execution of Orders if they occurred due to the provision of inaccurate, incomplete or erroneous information by the Buyer.
7.3. The Parties are liable for the fulfillment of their obligations in accordance with the current legislation of Ukraine and the terms of this Public Offer Agreement.
7.4. The Seller and the Buyer are exempt from liability for partial or complete failure to fulfill obligations if this was a result of force majeure, such as: military actions, state of emergency, natural disasters (earthquake, flood, fire, etc.) or other events that occurred regardless of the will of the parties after the conclusion of this Agreement. The Party that cannot fulfill its obligations due to such circumstances is obliged to immediately notify the other Party.
8. Confidentiality and protection of personal data
8.1. By placing an order or registering on the website of the Online Store, the Buyer provides voluntary consent to the processing of his personal data. Such consent is provided to the Seller without limitation of the term of validity in accordance with the Law of Ukraine "On Protection of Personal Data" in order to ensure the processing of orders, record keeping, communication, marketing and other purposes permitted by law.
8.2. The Seller undertakes not to transfer personal data to third parties without the Buyer's consent, except in cases provided for by the current legislation of Ukraine or when such transfer is necessary for the fulfillment of the order (for example, transfer of data to delivery services or payment services cooperating with the Seller).
8.3. The Buyer undertakes to provide reliable and up-to-date information. In the event of providing inaccurate or outdated information, the Seller is not responsible for the impossibility or improper fulfillment of obligations to the Buyer.
9. Other terms
9.1. This Agreement is concluded in accordance with the current legislation of Ukraine and is valid on its territory.
9.2. All disputes between the Buyer and the Seller are resolved through negotiations. If an agreement is not reached, the parties have the right to go to court in accordance with the legislation of Ukraine.
9.3. The Seller has the right to change the terms of this Agreement unilaterally in accordance with clause 5.2.1. of the Agreement. Changes may also be made by mutual consent of the parties in accordance with the procedure provided for by the legislation of Ukraine.
9.4. Use of the website www.seduce.com.ua is permitted only to adults (18+). By using the website, the user confirms that he is 18 years old.
9.5. Responsibility for comments, reviews and other content posted by other than the website administration lies with the person who is its author.
9.6. The site administration reserves the right to cancel the order in case of non-payment within the terms agreed upon by the parties.
9.7. The Seller has the right to refuse to fulfill the order with post-payment (cash on delivery) without additional consent of the Buyer.
9.8. By accepting the terms of this Agreement, the Buyer confirms familiarization with the requirements of the Law of Ukraine "On Protection of Personal Data" and consents to their processing. The Buyer guarantees the reliability of the information provided, is responsible for its correctness, as well as for the consequences of providing false or third-party data.
9.9. The Buyer agrees to the terms of use of additional services ("cashback", "gift certificates", "loyalty program", etc.) operating on the site. Detailed terms of their use are published in the relevant sections of the online store.
9.10. This Agreement is set out in Ukrainian. The English version of this Agreement is provided for the convenience of users and is not the original text of the Agreement. In the event of discrepancies between the versions, preference shall be given to the text set out in Ukrainian.
